Last Updated: [Insert Date]
At Gir Kesri, we strive to provide high-quality Ayurvedic products. If you are not completely satisfied with your purchase, we are here to help.
1. Returns
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You may return unopened and unused products within 4 to 5 days of delivery for a full refund or exchange.
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To initiate a return, please contact us at girkesrienterprise@gmail.com with your order details.
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Customers are responsible for return shipping costs unless the product is defective or incorrect.
2. Refunds
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Once we receive your returned item, we will inspect it and notify you about the status of your refund.
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Approved refunds will be processed within 4 to 5 business days, and the amount will be credited to your original payment method.
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Shipping fees (if applicable) are non-refundable.
3. Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
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Opened or used products.
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Perishable items, such as herbal powders and liquids.
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Personalized or customized products.
4. Damaged or Incorrect Products
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If you receive a damaged or incorrect product, please contact us within [Insert Number] days of delivery with clear photos.
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We will arrange a replacement or issue a full refund at no additional cost to you.
5. Exchanges
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If you wish to exchange a product, please return the original item first and place a new order.
6. Contact Us
For any return or refund inquiries, please reach out to us at:
Gir Kesri
Email: girkesrienterprise@gmail.com
Phone: [Insert Phone Number]
Address: Gir kesri enterprise D 113, sumel 7,
Soni ni chali cross road,
Odhav ,Ahmedabad,
Gujarat
Pincode 380023